Tapaya
SupportContacts

Contacts

Get in touch with our support team for technical assistance and integration inquiries.

We are here to help you build the best payment experience. If you encounter issues or have questions about any of the Tapaya solutions, please reach out to us.

Developer Support

For integration issues, bug reports, or technical guidance, contact our developer support team directly.

Reporting Issues

To help us resolve your issue faster, please include the following details in your request:

  1. SDK Version: The specific version of the Tapaya Accept SDK (e.g., 1.2.0).
  2. Device Information: The device model and Android OS version.
  3. Logs & Traces: Attach relevant Logcat output or stack traces.
  4. Reproduction Steps: A step-by-step guide to reproduce the behavior.

Response Time

Our team monitors this inbox Monday through Friday. We aim to respond to all critical integration inquiries within 24 hours.

Device Security

Learn how Tapaya Accept SDK secures transactions against threats using advanced device integrity checks and data protection mechanisms.

Monitoring

Learn how to monitor the real-time status of Tapaya services.

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Developer Support
Reporting Issues
Response Time